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Improve customer loyalty

Find new ways to acquire and retain customers

 

In a world of challengers, specialized fintechs, and slick user experiences, banks must find new ways to acquire and retain customers.

Our next-generation core banking platform, SuperCore®, gives you everything you need to serve customers better and stand out from the crowd.

With 10x, you can unlock your data, speed up your product lifecycle, and launch hyper-personalized experiences that customers love.

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Banks can build a true-to-life picture of who their customers are so rewards and offers can be more tailored to what really matters to them.

Campbell Shaw, SVP, Cardlytics
Campbell Shaw
SVP, Cardlytics

How 10x helps you set the pace

Loyalty icon - real time insights
Real-time insights that power your ongoing innovation
Iterate icons - Beat the competition to market
Launch new propositions faster than anyone else
Loyalty icons - next gen customer servicing
Get next-gen customer servicing out of the box
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Create hyper-personalized products and experiences

Get closer to your data, get closer to your customers 

Improve loyalty - Get data faster and fresher

Get data faster and fresher

  • Get a real-time view of a customer's entire banking relationship for better servicing and cross-selling.
  • React to the market quickly with Bank Manager, our no-code product builder, and launch targeted propositions in minutes and days rather than months and years.
  • Our real-time data model and Kafka events stream give you a baseline to build experiences unique to each customer based on their behavior.

Joined up customer care out of the box

  • Our customer service accelerator, powered by Salesforce, helps customers resolve issues quickly across multiple channels, including asynchronous live chat and telephony.
  • Get an accurate 360° view of the customer: updated in real time so your staff always have the freshest data available.
  • Complete any action on behalf of the customer – from administrative changes to card management, fraud queries, and much more.
Improve loyalty - Leading customer service out of box
Improve loyalty - Build differentiated rewards and experiences

Launch compelling offers, rewards, and experiences 

  • Integrate with your preferred providers. Build market-leading digital experiences. Create personal finance management tools. Our API-first architecture makes it all much easier.
  • Reward customers with cashback, boost their savings with automated round-ups, offer merchant-linked rewards, and much more. Build compelling offers that retain customers without writing a line of code.

Supported by people and technology you can trust

  • The world's biggest banking institutions – like Chase and Westpac – trust our secure banking ecosystem.
  • Create, innovate, and update any banking product in clicks, not code.
  • Our in-house teams – like security, compliance, and operations – are setup to mirror yours, ensuring optimal performance and cohesion with our managed service.
Improve Loyalty - Supported by people and technology you can trust

Lead the market, in any market

Icon - 12 minutes to build a new product

12 minutes to create a product

Configure, test, and launch new products with just a few clicks.

Icons - 12 weeks to launch a bank

12 weeks to launch a bank

Remove complexity from your tech stack to focus on value-add activities and swift deployment.

Icons - Millions of customers in less than 12 months

Millions of customers in less than 12 months

Powered by 10x SuperCore, Chase UK moved from launch to one million customers in months.

Your journey to live with 10x

1

Proof of Concept

2

Joint discovery

3

Dedicated client delivery team

4

Migration

A proven platform powering the world's biggest banks

Core banking replacement - transformative
Transformative
A next-generation core that lets you break free from legacy tech and clears the way for growth.
Core banking replacement - predictable
Predictable
Our cloud-native platform scales predictably and lowers operating costs by up to 70% (source: Bain and Co, The Digital Attackers’ Time Has Come). 
Core banking replacement - proactive
Proactive
24x7 SecOps, migration support, and much more come as part of our managed service.
Core banking replacement - agile
Agile
The building blocks, integrations, and APIs you need to launch fast and lead the market.
Core banking replacement - transformative
Trusted
We support digital banking propositions for the world’s biggest banks.
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Marketing and Communications
Leverage customer insights
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More from 10x

So much more than just core​
Get in touch to arrange a discovery call