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Our Cookie Policy

1. Introduction

Our website uses technology to collect information to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.

Personal data means data which identifies or can be used to identify you as an individual, including online identifiers such as your IP address. It also includes pseudonymous identifiers (e.g. strings of numbers or letters) if it is possible for us to identify you from these.

2. What are cookies?

Cookies are small text files that are placed on your computer, smart phone or other device when you visit our website. If you agree, a cookie file is stored on your device and allows us to tailor the content on our website to fit the needs of our website’s visitors and helps us improve the user experience.

If you refuse the use of cookies, you can prevent the storage of cookies on your computer, smart phone or other device by adjusting the appropriate settings on your internet browser. However, without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be.

3. How do 10x use cookies

Cookies allow us to tailor the content on our website to fit the needs of our website’s visitors and help us improve the user experience.

We use cookies to obtain information about your visits about the device you use to access our website. This included where available, your IP address and pseudonymous identifiers, operating system and browser type and depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.

 We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website.

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 These cookies are essential to provide a service and no non-essential cookies are used.

4. Third party analytics providers

We use Google Analytics to help us analyse how our visitors use the site. To work, this requires the use of cookies. You can find out more about how these cookies are used on the Google privacy website.

5. Third party websites 

Our website may link through to third party websites that may also use cookies over which we have no control. We recommend that you check the privacy and cookies policy of those websites for information about the cookies they use and the collection of personal data. We cannot accept any responsibility for any content contained in these third-party websites.

6. How can you control and delete cookies?

You can set up your browser to delete or refuse some or all of 10x’s cookies, or to notify you when you are sent a cookie and therefore choose whether to accept it or not.

Please remember if you do delete some or all your cookies, some features on our website, such as remembering your preferences, may not work and your experience on the website may be affected. Unless you have adjusted your browser settings so that they will delete or refuse cookies, cookies will be issued or reissued when you log on to our website. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our website. Cookies will then be sent to and from our website.