2. What are cookies?
Cookies are small text files that are placed on your computer, smart phone or other device when you visit our website. If you agree, a cookie file is stored on your device and allows us to obtain information about your visit and your device and to tailor the content on our website to fit the needs of our visitors and improve the user experience. The information stored are then analysed and evaluated by our third-party providers on behalf of 10x to gain insight about your visit.
The information collected includes where available, your IP address and pseudonymous identifiers, operating system and browser type and depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.
We use the following cookies on our website:
Strictly necessary cookies
These are cookies that are required for the operation of our website.
These cookies expire in 13 months.
Analytical or performance cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are finding what they are looking for easily.
The main cookies for tracking visitors of our website and their identity expire in 13 months and the cookie used for tracking visitor’s sessions expires in 30 mins.
These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
These cookies expire in 13 months.
Targeting or advertisement cookies
These are ad pixel cookies used to record your visit to our website, the pages you have visited and the links you have followed. Social Media Cookies set by a range of social media services such as LinkedIn and Twitter, may be used which are capable of tracking across a visitor’s browsers and other sites building up a profile of interest. We may also share this information with third parties for this purpose.
Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into our website.
Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to remember your user information, preferences and activity, to enable us to provide our services to you when you next return to our website. We also use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
4. Personal data processed by cookies
We may collect the following personal data about you through our cookies:
- Internet or other similar network activity;
- Geolocation data;
- Cookie preferences;
- Usage data;
- Analytics data; and
- Technical data.
5. Third party analytics providers
We use Google Analytics cookies to help us analyse how our visitors use our site, including page views, source and time spent on the 10x website. The information is depersonalised and is displayed as numbers, meaning It cannot be tracked back to individuals. The Google Analytics cookies are governed by Google, Inc. and their specific privacy or cookies policy, not this one.
You can opt-out of Google Analytics by going to https://tools.google.com/dlpage/gaoptout/. Please note that if you use a new or different computer, install a new browser, or clear your cookies; in that case, you will need to re-opt-out through the link above.
6. Third party websites
7. How can you block cookies?
You can set up your browser to delete or refuse some or all of 10x’s cookies, or to notify you when you are sent a cookie and therefore choose whether to accept it or not. You can block cookies at any time by accessing the Privacy Preference Centre on our website under the link below: “Cookies Settings”.
8. Contact us
If you have any questions in relation to this cookies policy, please contact our Data Protection Officer at DPO@10xbanking.com.
Last updated: August 2021