Almost 10 years ago, I predicted the banking industry was approaching its own “Uber moment”: a tipping point, where a new breed of technology-first challengers would disrupt the legacy status quo. Today, those moments aren’t just coming – they’re here, with neo banks posting valuations above and beyond familiar banking brands.
As 10x celebrates its ninth year of reinventing core banking technology, we’re entering a powerful new phase. Market dynamics have shifted dramatically, and the message from regulators, customers, and challengers is clear: the future of banking demands banking platforms that are real-time, data-driven, scalable – and AI ready.
Core infrastructure needs to support fast-evolving use cases like embedded finance, AI-driven decisioning, and instant payments – not in theory, but in live, regulated environments. That’s where 10x operates.
Market dynamics have shifted dramatically, and the message from regulators, customers, and challengers is clear: the future of banking demands banking platforms that are real-time, data-driven, scalable – and AI ready.
When it comes to core transformation however, many banks are stuck between a rock and a hard place: lightweight solutions that offer speed but struggle with scale and innovation; and heavy platforms that allow for configurability but demand significant investment to deploy and maintain.
10x charts a different course. Our core platform is engineered to be both robust and agile – simple to adopt, yet deeply extensible and massively scalable. It allows banks to experiment quickly, launch new propositions faster, and modernise their infrastructure without needing an army of developers. This is what sets us apart.
Today, we’re proud to be powering next-generation banking experiences for some of the world’s most ambitious financial institutions including Chase UK, Westpac and Old Mutual - delivering over a billion real-time transactions each year across the world in retail, corporate and mutual sectors. Building on this momentum, our recently announced clients – including West Brom Building Society, which is redefining the mutual experience for its members, and our strategic partnership with Constantinople, known as the "Shopify for Banking" – demonstrate the versatility of our platform to deliver comprehensive banking transformation across all verticals and segments in Australia and beyond.
Today, we’re proud to be powering next-generation banking experiences for some of the world’s most ambitious financial institutions including Chase UK, Westpac and Old Mutual - delivering over a billion real-time transactions each year across the world in retail, corporate and mutual sectors.
Years of thoughtful investment in R&D have brought our technology to a point of true scalability and repeatability and today our unique offer is being recognised by the industry. Over the past year, we’ve seen extraordinary momentum including:
- Client base growth: Our number of contracted customers has doubled year-on-year, with rising demand for our real-time, data-rich capabilities. Customers are also renewing and extending with 10x – a validation of the value we deliver.
- Proven delivery: We’ve successfully launched new retail and SME banking propositions in multiple markets, demonstrating platform scalability at pace.
- Geographic expansion: We have strengthened our presence in key territories by establishing new offices, with Singapore set to be our first location outside Australia and South Africa to serve new markets.
- Segment diversification: Our platform is now serving a broader range of institutions – from tier 1 incumbents to specialist providers and regional challengers.
- Talent investments: We’ve brought in senior leaders across product, engineering, and go-to-market functions to accelerate execution.
This is just the beginning. The next era of banking will be shaped by institutions that can move fast, adapt continuously, and deliver meaningful outcomes for their customers – and we’re committed to helping them do just that.
As we grow, we’re also holding firm to our values. 10x remains the first and only core banking provider certified as a B Corp, reflecting our dedication to responsible, sustainable business. This year, we’ve built on that commitment by joining the UN Global Compact and aligning more intentionally with the UN Sustainable Development Goals. These global frameworks help ensure our growth drives meaningful, lasting impact. Our purpose – to make banking 10x better – continues to guide everything we do.
To our customers, partners, and the wider fintech community: thank you for your support and belief in what we’re building. The road ahead is exciting, and we’re just getting started.
