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10x client Chase UK reaches 1.6 million customers in 20 months

As featured on Fintech Finance News, 10x client Chase UK, powered by our cloud-native core banking platform, now has more than 1.6m customers, just 20 months after launching. 

  • Customer numbers have tripled since May last year when Chase announced it had 500,000 customers.
  • Chase now holds $19 billion in deposits, nearly double the $10bn disclosed in May 2022.
  • Chase is processing more than 1 million daily transactions with customers highly engaged with the digital bank’s product offer. 

We’re pleased that consumers have responded so positively to our offer and are increasingly using Chase for a broader range of their banking needs. Our intention is to offer a full suite of banking products over time – including fully integrating the Nutmeg investment products into the Chase app – creating a one-stop-shop for customers to spend, save, invest, or borrow, with Chase.”

Sanjiv Somani U.K. CEO for Chase and Nutmeg

Chase has been recognized by its customers, recently named Best British Bank, Best Current Account, and Best Savings Account at the 2023 British Bank Awards. It has an App Store rating of 4.9, a Google Play Store rating of 4.7, and a Trustpilot score of 4.1. In January, MoneySavingExpert readers rated Chase number 1 in customer service.
Since February, customers of Chase and Nutmeg have been able to see their investment accounts in the Chase app, or new Nutmeg customers have been able to sign up to invest with Nutmeg via the Chase app.