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Transforming to thrive: the future of customer owned banking in Australia

Written by 10x | 12 August 2025

Transforming to Thrive dives into the future of customer-owned banking in Australia, where digital-first experiences, resilience, and purpose must coexist in a rapidly evolving tech landscape. Based on interviews with senior sector leaders, the report offers clear, strategic steps to help mutuals modernize and grow – without losing sight of the values that define them.

Inside the report, you'll find:

  • Insights from senior leaders across Australia’s customer-owned banking sector
  • Strategic recommendations across short, medium and long-term horizons
  • A clear roadmap to transformation

Whether you're a bank executive, technology leader, or sector advocate, this report offers practical, actionable insights to help customer-owned banks thrive for the next 250 years and beyond.

Download the report today

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